Return & Exchange Policy

15-Day Return & Exchange Policy

At Bin Riaz Fabric, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer a hassle-free 15-day return and exchange policy.

Eligibility for Returns & Exchanges

  • Items must be returned or exchanged within 15 days from the date of delivery.
  • The product must be unused, unwashed, and in its original packaging with tags and labels intact.
  • Sale or discounted items are non-refundable but may be eligible for exchange based on availability.
  • Customized or tailored products are not eligible for return or exchange.

Return Process

  1. Contact Us:
    WhatsApp us at +92 3157143132 within 15 days of delivery to request a return or exchange. Please provide your order number and reason for return.

  2. Approval:
    Our customer service team will review your request and provide you with a return authorization and instructions.

  3. Shipping:

    • Pack the product securely and ship it back to us at the provided address.
    • Return shipping costs are the customer's responsibility.
    • We recommend using a trackable courier service.

Refund Policy

  • Refunds will be processed within 7-10 business days after the returned item is received and inspected.
  • Refunds will be issued via the original payment method.

Exchange Policy

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, customers may opt for store credit or choose a different product of the same value.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Items without tags or in damaged condition due to misuse.
  • Customized or altered products.
  • Accessories and undergarments.

Contact Us

For further assistance, please contact our customer service team at:

  • Email: binriazfabric.store@gmail.com
  • Phone/WhatsApp: +92 3157143132

We appreciate your understanding and look forward to serving you better!